ChannelAdvisor

Matthew has both positive and negative points to say about ChannelAdvisor, this is to be expected as he’s spent +4 years in direct competition with them.

Putting Channel Advisor’s tremendous PR machine to one side, ChannelAdvisor is able to offer merchants a tool that covers all the major platforms, eBay, Amazon, Web & more and has SEM (Search Engine Marketing) nailed down. Founded by Scot Wingo and Aris Buinevicius in 2001, ChannelAdvisor has attracted investment from numerous parties, including four (yes four) venture capitol companies and interestingly eBay.com too.

ChannelAdvisor is a solid, stable product and while it may not sport the same feature set and customisation of eSellerPro or similar tools, its been around longer than almost all the other contenders. Its the SEM piece of ChannelAdvisor that forms its most attractive service offering for merchants, with a self service, guided or fully outsourced option to suit all merchant types. Their reporting is absolutely superb and literally unrivalled by anything in this arena.

On a personal level, Matthew has both positive and negative points to say about ChannelAdvisor, this is to be expected as he’s spent +4.5 years in direct competition with them, at both MarketWorks.com (which was bought by Channel Advisor) and more recently, eSellerPro.com. Its unlikely you’re going to ask Matthew something he does not already know about ChannelAdvisor, you can contact him on his dedicated Contact Matthew page.

The Top 8 Pitfalls of Using 3rd Party Software To Manage Your Business

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“I thought using 3rd party software to automate my online business was one of the best decisions I ever made?” I asked myself this question back in November last year, since then certain events have happened and  I strongly feel that adding software to manage repetitive parts of an on-line business is a sensible move. This is to the point that it doesn’t matter which tools you use, as long as they’re automated and take less … [Full Article >> ]

ChannelAdvisor Powers 25% of eBay UK Fashion Outlets

ChannelAdvisor

I’m working on an article relating to competitive advantage for businesses through software usage and I’ve just stopped to share with an interesting observation. Using the official eBay Outlets list here,  it turns out that 8 of the 31 listed are powered by ChannelAdvisor, that’s a clear 25% (and not the result I expected). Here is the run down of service providers for backend processing in these accounts: eBay UK Outlets & Software Providers 1 … [Full Article >> ]

ChannelAdvisor Amazon 360 What This Could Mean For The Future

ChannelAdvisor Amazon360

Two weeks ago I was kindly given a walk around the new Amazon 360 as part of the Autumn Release which also included Buy.com upgrades and comparison shopping merchandiser from ChannelAdvisor. What struck me the most was what ChannelAdvisor has been and created, could be the foundation parts of a much larger offering which I’ll cover in this article. I decided that it would be easier to explain the points covered in this article in a discussion video and … [Full Article >> ]

“Apples are Apples” or are they? – eSellerPro V’s ChannelAdvisor

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Yesterday was an interesting day’s reading. On the one hand CEO of ChannelAdvisor Scot Wingo was elected to Shop.org’s board of directors, which is frankly quite a feat considering there are only five places for non-retailers & is a highly coveted position. A quote Scot Wingo: “I am absolutely honored to join a board of such diverse executives and e-commerce leaders to serve the Shop.org members and continue the development … [Full Article >> ]

9 days to Go ChannelAdvisor Checkout Closing

ChannelAdvisor

Just in case you’ve not had an update, the 3rd party checkout system that was employed at Channel Advisor is being removed on the 18th May. You can see the full update and requirements here. This is a forced change by eBay to move all buyers through a standardised checkout flow. Although, as far as I’m aware they have yet to provide an alternative that can deal with the complex shipping and … [Full Article >> ]

ChannelAdvisor Catalyst Europe Keynote Speakers Released

ChannelAdvisor

I’m looking forward to finally attending this years ChannelAdvisor Catalyst in May. For the past few years when asked by clients whether they should go, the answer has always been a resounded yes, you should. Not only for the actual even itself and the highly topical conferences, but for the interaction between the other people there, merchants like themselves and for a day or two out. If you look past … [Full Article >> ]

No, No, No. Its Your Domain Name, Use It. ChannelAdvisor Not Advised?

ChannelAdvisor

Oh this made me giggle, while researching after posting the earlier article on a ChannelAdvisor customer called ‘Buy4less’ and ‘Wasting Your Most Important eBay Marketing Asset‘ I stumbled across this chestnut. The Search Results Click this link and let me explain the results you’re seeing. You are seeing two things, the first is the use of the site: command, this is very useful for seeing how many pages have been … [Full Article >> ]

How to Beat eBay DSR’s – Use Positive Psychology with the Customer

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I was reading an excellent post by Chris Dawson on Tamebay regarding the flaw in the eBay iPhone & iPad Apps where sellers can be rated for shipping on items that have free shipping and by their[eBay's] own design, sellers whom offer free shipping are exempt from being rated & automatically receive a 5 star rating on this aspect. You can read the full article here eBay DSRs: Are you … [Full Article >> ]

The Amazon Buy Box – You know the Secret Formula Right?

Amazon UK

Reading Channel Advisors regurgitated mail from a few weeks back, which they’ve spammed out again in their PR machine (see here). It reminds me of the work I did a few months back on ‘getting the buy box’ for longer, thus more Amazon sales. The Factors Channel Advisor point out the obvious in their help file,  as a check list, I have put this below. Factor What Amazon is Considering Winning Practices Price What is … [Full Article >> ]

Bookings now open for ChannelAdvisor Catalyst 2011

ChannelAdvisor Cataylist Conference 2011

Registration for Catalyst 2011, both UK and US, is now open. The much heard conference for top retailing innovators and potential wonder entrepreneurs is going to be convened by ChannelAdvisor on 4th-6th of April in the US and on 17th-18th of May in UK. The UK conference will be held at Park Plaza Riverside, London. The US conference will be arranged in Durham, North Carolina. Early registration offers 33% discount. … [Full Article >> ]

Channel Advisors ‘Christmas Crunch Crap’ Guide

ChannelAdvisor

Hey, I can do alliteration too! CA’s ‘Christmas Crunch’ guide is out, see here for the direct link skipping the annoying spam boxes. Absolutely nothing new or nothing any serious seller would not being doing already, but a great bit of white PR to blind people with. OoO I can do that aswell! Disclosure: I am in no way affiliated with ‘Channel Advisor’, not even one of their sellers ( as none … [Full Article >> ]

18% Wasted – Your Most Important eBay Marketing Asset

ChannelAdvisor

Thats right here is the best way to waste 18% of your most valuable asset on eBay, the Listing Title. You make your listing titles on eBay look pretty by including ‘=’ and ‘-’ symbols. No idea what I’m taking about? See this item: 230526814009. Here is the listing title: THOMAS TAKE ALONG === Thomas&The Jet – Die Cast === NEW So lets count this up there is: 6 x ‘=’ 1 … [Full Article >> ]

The Facts: ChannelAdvisor’s Featured Retailer – LeSports

TeraPeak

One of the huge benefits of being a consultant, is that you can enter a business with a completely fresh look at it. Not influenced by any of the day-to-day operations, any historic issues or misconceptions created in the business by itself and can work from the cold numbers. A few weeks back I was intrigued by the big Channel Advisor PR wheels moving and spotted one of their featured sellers ‘LeSports Ltd on YouTube. The video … [Full Article >> ]